return policy

returning an item couldn't be easier. you just need to send them back within 28 days from the date you received your order for exchange or return. please make sure your items are returned new, unused. please contact our customer care team by emailing akleeois@greenwaybiotech.com if you have any further questions. 

please allow up to 5 business days for your return to be processed once your return has been received. once your return has been approved you will receive a confirmation email. if your return does not meet our return policy requirements you will be contacted by our customer care team.

your refund will be credited to the original payment method or as store credit to your akleeois account.